Abstract
Background: Limited resources and increased patient care demands have strained nursephysician relationships in our hospital's neurosurgical intensive care unit, leading to low morale and adversarial dynamics. Studies exploring benefits of coaching interprofessional teamwork demonstrate performance improvements. Therefore, a coaching program designed to improve nurse-physician teamwork was initiated by the neurosurgery department of the hospital's affiliated university. Objective:To assess the impact of a coaching program for nurses and physicians on workplace performance in a neurosurgical intensive care unit at a level 1 trauma center. Methods: A coach was incorporated into everyday activities on the neurosurgical unit. After 3 months of observations, specific interdisciplinary initiatives were implemented to foster a more positive workplace environment. Nurses' perceptions before and after the initiatives were measured and compared using appropriate statistical tools. Results: A significant improvement in relationships was found in 6 of 7 targeted categories after the program had been in place for 5 months.The results were sustained at 1 year. Conclusion: A coaching program is an effective method of improving nurse-physician relationships, leading to enhanced workplace performance.
| Original language | English |
|---|---|
| Pages (from-to) | 259-267 |
| Number of pages | 9 |
| Journal | AACN Advanced Critical Care |
| Volume | 29 |
| Issue number | 3 |
| DOIs | |
| State | Published - 1 Sep 2018 |
Keywords
- Coaching
- Communication
- Leadership
- Nursephysician relations
- Residency
- Teamwork
- Workplace culture
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